About Us

About HotelServicePro

HotelServicePro is a cutting edge educational technology company that provides specialized career training for the next generation of hotel and guest service professionals.

By blending hands-on, experiential learning with situational training and traditional classroom style instruction, we enable students to master the knowledge and skills they require to excel in their careers in the hotel industry.

Start Your Journey in Hospitality

Start your path to a successful hospitality career by learning skills that will be useful to you on the job. Our courses at HotelServicePro teach you what you need to know to be successful in a real-world hospitality environment that values communication, attention to detail, and the level of service provided to guests.

You will learn how to communicate with guests, perform your daily job functions, and troubleshoot problems that you will commonly encounter. We will teach you the fundamentals and teach you how to apply them so that you can be successful from your first day on the job.

If you are new to the industry or simply looking to refine your skills, now is the time to take the first step towards developing yourself into a knowledgeable and skilled hospitality professional.

Our Approach

We believe that the best way to learn hospitality is through practice, not just theory. The training programme is based around practical scenarios and equips you with the skills to manage guests, address challenges and be productive in a hotel.

Practical Learning

Learn by doing with real life scenarios based on what really happens in a hotel and with hotel guests.

Structured Courses

Learn in a logical sequence of courses that build one on another from the fundamentals to more complex skills.

Industry-Relevant Skills

Acquire the skills and knowledge needed to succeed in today’s hospitality jobs.

Why We Exist

Our goal is to bridge the divide between education and the professional hospitality industry, and to allow students to enter the profession with confidence and a sense of readiness from day one.

What Our Students Say

These students are from diverse backgrounds yet they have one common achievement

Daichi Fujimura

“I acquired the skills of how to entertain guests and now I can confidently work in a hotel. ”

Mei-Lin Takahara

“The course is quite practical and simple to understand and is totally designed to equip you to work in a hotel.”